Commonwealth Bank - Barrack Street

Location: 86 Barrack Street, Perth

Summary:
Level access from Barrack Street.
There is good internal circulation throughout the bank.
One accessible ATM is located in the bank foyer

Facility: Bank

Opening Hours:
Monday to Thursday 9.30am to 4.00pm
Friday 9.30am to 5.00pm
Saturday & Sunday Closed

Telephone: 13 2221

Web: http://www.commonwealthbank.com.au

Closest accessible parking:
Pier Street Car Park (CPP) (8 bays)
Kings Complex Parking (Secure Parking) (4 bays)

Pick up / set down bay: Hay Street outside City of Perth Library

Closest public transport:
Red CAT stop 13 on Hay Street
Blue CAT stop 4 on Barrack Street

Closest accessible toilet:
Town Hall toilet on Barrack Street.

Signage: Shop front signs are easy to read and the internal signage is easy to read and has good colour contrast.

External access: There is level access from the Barrack Street footpath.

Main entrance: There are two sets of entrance doors, the external is automatic and the internal is propped open during opening hours. There is 1590mm clearance between doors.

Internal: There is sufficient space within the bank for users of large wheelchairs to move around. There are several customer offices / cubicles on both sides of the bank which can be accessed via a 910mm opening.

ATM: One accessible ATM is located in the bank foyer (ATM on right hand side):
Audio enabled
Knee clearance of 650mm
Grab rail above knee clearance
Height of operable components 1250mm
Large push button controls, with black print on silver buttons.

Service Phones: Two service phones at standing height located in bank foyer:
Operable components at 1300mm
Push button operated
Narrow shelf at the front of the phone

Displays: Displays and withdrawal / deposit forms are located at standing height. Brochures and displays are easy to read, with good colour contrast.

Payment / service counters: At standing height. The main customer service desk is clearly visible, and located close to the main entry of the bank. There is no ‘Better Hearing Card’ on display.

Cueing system: Bank tellers are located at the far end of the bank and the counter service operates by the customer service staff calling ‘next please’. There are no visual prompts. There are roped queuing lines.

Contact:
Name: Rosemary
Position: Manager
Phone: 9325 2499

Information prepared by Occupational Therapy students from the School of Occupational Therapy at Curtin University of Technology, 2005.

Care has been taken to ensure the accuracy of this information however no guarantee is given that the facility is fully accessible.

Please advise the City of Perth of any access changes since publication.

This Report Template has been designed for use in the ‘You’re Welcome; WA Access Initiative’ project only. It is not intended for any other purpose.

© Disability Services Commission 2005

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