HBF

Location: 125 Murray Street, Perth
Accessible map reference: N 11.

Summary:
Level access with automatic sliding door
Mix of standing and sitting height counters

Type of service: Health Insurance

Opening Hours:
Monday to Friday 9.00am to 5.00pm

Web: http://www.hbf.com.au

Closest accessible parking:
Universal bay on Murray Street, with a 15 minute time limit.
Pier Street Car Park (CPP) (8 bays)

Pick up / set down bay:
Accessible pick up and set down bay on Murray Street.

Closest public transport:
Red CAT stop 14 on Barrack Street
Blue CAT stop 5 on Barrack Street

Closest accessible toilet:
City of Perth Pier Street car park

Signage: All signage is clear, easy to read in good colour contrast. There is directional signage to all essential services within HBF.

External access: Access off the Murray Street footpath, which slopes up to the main entrance of HBF.

Entrance door: 930mm wide automatically sliding glass doors.

Internal: There is sufficient space for all styles of wheelchairs to move throughout HBF. Fixed stainless steel handrails define wide service lanes and there is a mix of sitting and standing height counters. The floor is tiled at the entrance and carpeted throughout the remainder. There are 3 chairs available with a seat height of 450mm. There is one long writing desk at a standing height (used to complete claims and to access information brochures).

Displays: Information is in good colour contrast in small print.

Payment / service counters: Positioned at sitting height directly in front of the main thoroughfare. There are an additional 3 customer service counters at high standing height towards the right of HBF.

Cueing system: Counter service operates by the customer service staff calling ‘next please’.

Who to contact:
Name: Jeff Locke
Position: Buildings and access leader
Phone: 9265 8747
Street Address: 125 Murray Street Perth.
Email: astoffels@hbf.com.au

Information prepared by Occupational Therapy students from the School of Occupational Therapy at Curtin University of Technology, 2005.

Care has been taken to ensure the accuracy of this information however no guarantee is given that the facility is fully accessible.

Please advise the City of Perth of any access changes since publication.

This Report Template has been designed for use in the ‘You’re Welcome; WA Access Initiative’ project only. It is not intended for any other purpose.

© Disability Services Commission 2005

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