Towing in the CBD

Nobody likes being stuck in traffic. To help minimise congestion and assist with the free flow of traffic in the city, from 8 September 2014 vehicles parked illegally in CBD clearways, no stopping and bus lane zones will be towed.

Vehicle Recovery
If your vehicle has been towed by Main Roads WA and you are seeking its recovery, please visit the MainRoadsWA website for full details or phone 138138.

Infringement Payment
If you received an infringement notice from the City of Perth, please follow the payment instructions printed on your infringement notice or select an alternative option from the links below.

Why the City issues parking infringements

Parking spaces in the City of Perth are limited. The City has the responsibility of ensuring all visitors and residents have equal access to parking.

To do this parking areas both on the street and in car parks, have been designed to provide for people's varying needs. This includes parking bays for:

•    short term parking (for example, to drop off a document or pick someone up);
•    long term use (people who work in the City all day or who want to shop for an extended period);
•    use by disabled people (those with valid ACROD permits);
•    use by motorcyclists;
•    use by bus drivers;
•    use by taxis; and
•    use by commercial and delivery vehicles supplying local businesses.

Signs have been erected to advise motorists of the intended use of parking spaces and any restrictions that apply. It is up to drivers to read the signs and comply with their requirements when parking in the city.

Drivers who park incorrectly or illegally make it difficult for others. They may receive an infringement, a caution or the matter may be taken directly to the Magistrates Court. 
Ideally, the City would not like to see anyone park contrary to these restrictions and not have to issue infringements at all.

How do I pay an infringement?

The payment options are:

  • By credit card using our Online Payment Form
  • In person at the Council offices:

    Council House: Ground Floor 27 St Georges Terrace, Perth
    Cashier Hours are Monday to Friday, 8.30am to 5.00pm (excluding public holidays)
    Payments can be made by cash, cheque, EFTPOS or by credit card (Mastercard or VISA only)
  • By post to:

    City of Perth
    GPO Box P1237
    Perth WA 6844

    Cheque or money order payments are to be made payable to the "CITY OF PERTH" and crossed "Not Negotiable"
  • At any Australia Post Office before the due date of infringement.
    You will need you bar coded infringement or reminder notice to pay the infringement.
    Late payments can not be accepted.

Nominate another driver

Please note: Under s9.13 of the Local Government Act 1995 vehicle owner information may be disclosed from relevant state authorities for the purpose of enforcing the City of Perth Parking Local Law 2010.

If you were not the drive of the car which received an infringement you can nominate another driver.

Nominations can only be accepted by the registered owner of the vehicle, or if the vehicle is registered in a company name, by the representative of that company.

You can nominate the person responsible for the infringement by:

How to appeal a parking infringement

In certain circumstances the City is prepared to withdraw an infringement that has been issued. Once suitable proof is provided, the following situations will be considered for infringement withdrawal:

Situation Proof needed
Medical emergency prevented removing of vehicle Documentation from medical practitioner or hospital to support claim
Broken down vehicle that could not be moved A completed Statutory Declaration and a towing receipt or proof of repairs (e.g a receipt for parts, an invoice from a mechanic, RAC callout documentation, etc)
Stolen vehicle Reference number of corresponding Police report
Driver detained by police Documentation from the Police

Appeals will generally not be considered if you received an infringment because:

You lost track of time
Drivers must ensure they park in a place that provides enough time for their requirements.
This includes budgeting time for a doctor’s appointment / hairdresser / job interview / court date/ etc. Some of these activities take longer than an hour or two, so parking in a short term bay is not appropriate.

You did not see/understand  the sign or did not know parking restrictions applied
It is the drivers responsibility to look for parking signs to ascertain parking restrictions and if parking is permitted in the area they intended to leave their vehicle.
Australian Standards are used as a guide only by the City to determine signage requirements.
The City of Perth strives to comply with Australian Standards. However, it is not always reasonably possible to comply with the guidelines all the time.

You left your permit in another car
The driver of a vehicle must have their permit in their possession to park in a restricted area.
If you do not have your permit on you, you need to find somewhere else to park.

Your ticket or permit had fallen out of sight or flipped upside down
It is the drivers responsibility to ensure tickets and permits are displayed correctly prior to leaving their vehicle.

You thought you were allowed to park in a restricted area
Only authorised vehicles can park in loading zones, taxi stands, disabled bays, charter bus bays.

You only left your vehicle for a short period of time
If a fee is required for a parking bay, then it is mandatory to pay it soon as your car is parked.
Drivers must ensure they arrange money for ticket machines before they arrive.
Quickly leaving your car to get change or use a toilet is not a valid reason for an appeal.
Good Samaritan acts, while appreciated are not valid appeal reasons to appeal a parking infringement. Extreme circumstances will be reviewed individually when backed up by written documentation from the police or fire and emergency services.

You could not find a parking bay, so you left your vehicle in a place you thought would have been alright
In the City of Perth you can only park in designated parking areas.

If, after reading the above, you still wish to appeal your infringement you need to advise the City.

You can:

Take an infringement matter to court

The City of Perth requests that customers appeal an infringement directly to the City, prior to taking Court action.

To appeal please use the Appeal an Infringement Form above.

Should you wish to proceed and take the matter to Court, please use this Online Form.

What should I do to avoid receiving a parking infringement?

As stated, the needs of all drivers wishing to park in the city have been considered. Think about your needs and find a suitable parking space to meet them. You should be able to avoid a parking infringement if you:

•    Park your vehicle in an appropriate place. Why not plan ahead to save some time. 
•    The City’s website can assist or telephone 1300 889 613.
•    Make sure you take the time to read the parking signs.
•    Make sure there is enough time for you to do what you need to do and return to your vehicle before your parking expires.
•    Ensure you have parked your vehicle within the lines or area permitted.
•    Ensure your valid parking ticket is clearly displayed before leaving your vehicle.
•    Ensure your valid parking permit is clearly displayed before leaving your vehicle.

If you are unsure whether you are allowed to park in an area or not then don’t. Find somewhere that you know is appropriate for your needs.