Rates and payments
For any enquires regarding rates please contact the Rates Department:
|Telephone:||(08) 9461 3296|
|Fax:||(08) 9461 3069|
|Instalment schedule||Issue date||Due date for payment|
|Instalment scheduleNotice issued||Issue dateFriday, 9 August 2019||Due date for paymentFriday, 13 September 2019|
|Instalment schedule2nd instalment||Issue dateFriday, 11 October 2019||Due date for paymentMonday, 11 November 2019|
|Instalment schedule3rd instalment||Issue dateFriday, 13 December 2019||Due date for paymentFriday, 10 January 2020|
|Instalment schedule4th instalment||Issue dateFriday, 21 February 2020||Due date for paymentFriday, 20 March 2020|
How to pay your rates
All rates are due 35 days after the date of issue. The City offers a number of options for the payment of rates, including two instalment plans. Please note that for direct debit payments, an administration fee of $49 applies.
Option 1: One payment
Up front payment of the total amount - there are no additional costs for this option. Full payment 35 days after the date of issue.
Option 2: Two instalments
This option incurs a $49 administration fee and a 5.5 per cent per annum instalment interest charge. All arrears, half the rates, half the waste management charge, administration fee and instalment interest are payable within 35 days of the rate notice being issued. The balance will be payable approximately two months later, as indicated on the notice.
Option 3: Four instalments
The City also offers a four instalment plan. This option incurs a $49 administration fee and a 5.5 per cent per annum instalment interest charge.
All arrears, one quarter of the rates, waste management charges, administration fee and instalment interest charge is payable within 35 days of the rate notice being issued. The balance will be payable in three equal instalments approximately two months apart, as indicated on the notice).
Late payment interest of 11 per cent per annum is charged on all payments outstanding after their due date. This includes instalment payments that become overdue after each due date.
Delays can sometimes be experienced when paying your rates bill near the due date due to the large volumes of payments being received. If you experience any issues with your payment, please call the rates section on 9461 3296 for assistance.
Rate payment methods
Pay over the phone with a credit card by calling 1300 366 563.
Pay online by credit card
BPAY via internet or phone banking.
BPAY View - view and pay this bill using internet banking.
Enter Biller Code: 18127
Reference: This is found on your rate notice in the BPAY section of the payment methods.
- At any Australia Post office. Note that payment is limited to a maximum of $10,000.
- At Council House Ground Floor, 27 St Georges Terrace, Perth.
Payments can be made by cash, cheque, EFTPOS or by credit card.
Cashier hours: Monday to Friday, 8am to 5pm (excluding public holidays)
By direct debit from your financial institution
Online Direct Debit Form
(Please read the Direct Debit Request Service Agreement).
An initial set up fee of $49 applies for the direct debit option.
Ratepayers experiencing difficulties in paying their rates accounts by the due date should contact the Rates Department on (08) 9461 3374 as soon as possible to discuss alternative payment arrangements. There is an administration fee of $49 to be placed onto this type of arrangement. Rates, ESL and service charges will continue to accrue 11 per cent pa penalty interest regardless of any arrangements entered into. Please note, all payment arrangement requests must be in writing and can be emailed to firstname.lastname@example.org
Objects of differential rates
|Land use||Cents per dollar|
|Land useCommercial (including Retail and Hotel)||Cents per dollar5.63576|
|Land useOffice||Cents per dollar4.68096|
|Land useResidential||Cents per dollar5.90393|
|Land useVacant Land||Cents per dollar6.43702|
|Land useMinimum Payment||Cents per dollar$726|
For more information, view objects and reasons.
Emergency Services Levy (ESL)
The State Government introduced an Emergency Services Levy (ESL) in 2003/04 to fund the services provided by the Department of Fire and Emergencies Services of Western Australia (DFES). Local Councils across the state are required to include the levy on their rates accounts and collect it on behalf of DFES. Enquiries regarding ESL may be directed to DFES by:
2019/20 rate for ESL is 1.4839 cents per dollar of valuation – in DFES’s Category 1 Area. The minimum charge for ESL is $84. The maximum charge for residential, multi residential and vacant properties is $441. The maximum charge for commercial, industrial and miscellaneous is $251,000.
Waste management service
The City has a separate waste management charge, to encourage waste minimisation. The charges are recorded separately so that ratepayers can easily identify them. In keeping with the user pays principle, those ratepayers who wish to make greater demands on this service will also contribute more to maintain it.
The waste management charges are annual charges for a weekly collection service.
Goods and Services Tax (GST)
GST does not apply to Local Government Rates or ESL. It is applicable to rubbish hire service charges on the rates notices.
City of Perth Annual Budget
The City's Annual Budget document is provided for your reference: City of Perth Annual Budget 2019-20
This brochure shows a snapshot of where rates will be spent in the 2019-20 financial year.
Rates and ownership details
|ItemStreet order roll - paper copy (*This cannot be purchased for commercial purposes)||Cost$220|
|ItemProperty orders and requisitions||Cost$95|
|ItemRate Enquiries||Cost $45|
*Note: Amendments to the Local Government (Administration) Regulations 1996 now restrict the availability of electoral and rate record details to the public. A person wanting a copy of information of the rate record (street order roll) must now complete a statutory declaration confirming that the information will not be used for commercial purposes.
“Commercial purpose” is defined as: to seek to obtain by formal application a public record for the purpose of the sale or resale or the producing of a document containing all or part of the copy, printout or photograph for sale, and/or obtaining of names and addresses from the public record for the purpose of solicitation, and/or monetary gain from the direct or indirect use of the public record.
Changes to property valuations explained
View Interim Rates Explained for more information.
Objections and appeals related to gross rental values
Landgate’s valuation services has conducted a general valuation of the gross rental values (GRV’s) of properties within the City of Perth. This is in accordance with the Valuation of Land Act 1978 and is conducted every three years. The new GRV’s are effective 1 July 2017 and apply to the Rates and Emergency Services Levy. The volatility in Perth’s rental market over the past few years has caused significant movement in some GRV assessments. Please note that the GRV’s have been determined on the valuation date of 1 August 2015. The previous valuation date was 1 August 2012.
The Valuation of Land Act part IV sets out the manner in which objections and appeals may be instituted in regards to valuations. A property owner may lodge an objection against the valuation of a property within 60 days of the date of issue of a rate notice. Please go to the Landgate website or call them direct on (08) 9273 7373.
Ratepayers should note that the rates must be paid as assessed, irrespective of when an objection has been lodged. Any reduction in valuation and therefore rates, as a result of a successful Objection, will be refunded. Objections are not applicable on instalment notices. Each rate notice details the property land use. If you believe that the land use is incorrectly shown, please advise council's rates section.
If you wish to make a formal objection to the valuation after you have made contact with their office, you can complete the Landgate Lodging an Objection Form online.
For more information view the Landgate Revaluation Services Brochure.
Electronic rate notices
Register for eRates - it's easy!
Note: The registration for eRates is NOT a notification to the City of a change of postal address. If you wish to change your postal address, please click here.
We encourage our ratepayers to receive their rates notices via email – it’s much more efficient and convenient, plus we don’t use paper which is better for the environment. Please use the link below to register for eRates and you’ll receive your rate notices and instalment reminder notices via email. To register, you must have your Rates Assessment number. This can be found on your rate notice.
Electronic rates Terms and Conditions
1. For the purposes of these terms and conditions reference to a rate notice also includes reference to any rate instalment notices.
2. You agree to receive your rate notice by email and understand that a paper document will not be sent (except in the case where a property has interim rates raised, a paper notice will be issued).
3. You confirm you are the registered owner of the property address shown below.
4. All future rate notices will be in the form of a PDF attachment to an email sent to the email address nominated by you below.
5. If you own more than one property you will need to register separately for each property. Separate email notifications will be issued matching the number of registrations received.
6. You must advise any other person to whom paper rate notices are currently being sent, that they will no longer receive paper rate notices as a result of your request. If you authorise an Agent to act on your behalf and want paper copies to be issued in lieu of your electronic rate notice registration, you must also notify the Agent and 'unsubscribe' from your erates registration. Council will not provide this information.
7. You must regularly check your nominated email address for rate notices.
8. You agree that rate notices are deemed served when it reaches your internet service provider, whether or not you have opened or read the email.
9. An “out of office” notification will not be considered an undeliverable rate notice.
10. You agree that you will retain the rate notice information yourself electronically or by printing it. A fee is charged for reprints of notices.
11. If you change your email or mobile number, you are required to notify Council. Simply "Click here" to amend your details.
12. Should Council receive an electronic “delivery failure” notification from your email address your request for email delivery will be cancelled and a paper document will be posted to the last advised postal address.
13. How to unsubscribe.
You can withdraw your request for email delivery of your rate notice at any time. To unsubscribe, please click on the link that is contained within your confirmation email for erates and enter your details.
Alternatively, you can click here to unsubscribe.after which you will receive a message to confirm that you have unsubscribed from eRates. Any future notices issued seven (7) days after you have unsubscribed will be issued by post.
By registering for eRates, you have agreed to the terms and conditions of eRates.
Register for eRates
Need to unsubscribe from eRates?
If your situation has changed and you wish to unsubscribe, simply click below.Unsubscribe from eRates
Already registered but need to update your email address for eRates?
If you have already registered but need to update your email address for eRates, simply click below.
Concessions, rebates and exemptions
Pensioners and seniors
Eligible pensioners or seniors may qualify for a concession from Council rates and the Emergency Services Levy and in some circumstances, to rubbish service charges. For the 2019/20 financial year, the pensioner rates capped amount is remaining at $750. Seniors will have their rebates capped at a maximum amount of $100.
To register for a concession, please visit the Water Corporation’s rates concession page. This application will register you with the Water Corporation and the City of Perth via the one form. Once it is approved by the Water Corporation it will be forwarded to the City of Perth to process on the rates account.
The City does not administer the laws in regards to pensioner concessions. If you wish to lodge a complaint regarding the capping amounts for concessions, please contact your local MP.
Heritage Rate Concession
The City of Perth offers a concession on rates for heritage listed properties within the City. To find out if you are eligible and to apply for a Heritage Rate Concession refer to Policy 9.2 Heritage Rate Concession in the City of Perth Policy Manual.
To apply for the concession please complete the online form below, or alternatively download the PDF application form and Maintenance Schedule and Agreement and hand deliver or post it to the City of Perth.
Online Heritage Rate Concession Form
Rate Concession - Maintenance Agreement and Schedule
If you are an existing applicant and wish to submit supporting documents please complete the relevant online form below.
Online Supporting Document Upload Form
Under S6.26 of the Local Government Act 1995, some organisations may be eligible to apply for a rates exemption.
Organisations that may be eligible to apply for a non-rateable status under Section 6.26 of the Local Government Act 1995:
- Charitable organisations
- Religious bodies
- Religious schools
- Government agencies
- Crown land
- Other written law
- Local Government Minister approval.
The application form for a rates exemption can be downloaded by clicking on the link on the bottom of this section. The completed form can be sent to the City of Perth along with all supporting documentation for it to be assessed. A decision will be prepared and you will be advised of the outcome in due course.
Rates exemptions will remain in place unless certain circumstances of the exemption change or when the review period is due which is usually between 1-3 years. A review will be undertaken to determine if the exemption is to continue.
If you want to find out more information about whether or not you may be entitled to apply for a rates exemption or have any questions about the application form, please contact the Rates Department on (08) 9461 3295.
Download the rates exemption application form below:
Rates exemption application
EnquiriesIf you have further questions regarding your eligibility for a concession or to obtain further information, please contact the Rates Department on (08) 9461 3296 or email@example.com