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Rates and payments

How To Pay Your Council Rates

 
Rates instalment due dates
Instalment schedule Issue date Due date for payment
Instalment scheduleNotice issued Issue dateFriday, 21 August 2020 Due date for paymentFriday, 28 September 2020
Instalment schedule2nd instalment Issue dateFriday, 30 October 2020 Due date for paymentMonday, 27 November 2020
Instalment schedule3rd instalment Issue dateFriday, 8 January 2021 Due date for paymentFriday, 5 February 2021
Instalment schedule4th instalment Issue dateFriday, 2 April 2021 Due date for paymentFriday, 9 April 2021
  • How to pay your rates
    All rates are due 35 days after the date of issue. The City offers a number of options for the payment of rates, including two instalment plans. Please note that for direct debit payments, an administration fee of $35 applies.

    Option 1: One payment
    Up front payment of the total amount - there are no additional costs for this option. Full payment 35 days after the date of issue.

    Option 2: Two instalments
    This option incurs a $35 administration fee and a 5.5% per annum instalment interest charge. All arrears, half the rates, half the waste management charge, administration fee and instalment interest are payable within 35 days of the rate notice being issued. The balance will be payable approximately two months later, as indicated on the notice.

    Option 3: Four instalments
    The City also offers a four instalment plan. This option incurs a $35 administration fee and a 5.5% per annum instalment interest charge.

    All arrears, one quarter of the rates, waste management charges, administration fee and instalment interest charge is payable within 35 days of the rate notice being issued. The balance will be payable in three equal instalments approximately two months apart, as indicated on the notice).

    Late payment interest of 5.5% per annum is charged on all payments outstanding after their due date. This includes instalment payments that become overdue after each due date.

    Delays can sometimes be experienced when paying your rates bill near the due date due to the large volumes of payments being received. If you experience any issues with your payment, please call the rates section on (08) 9461 3296 for assistance.
  • Rate payment methods

    Pay over the phone with a credit card by calling 1300 366 563.

    Pay online by credit card
    Please note that payment by credit card is limited to a maximum of $10,000 per assessment per year.

    BPAY via internet or phone banking.
    BPAY View - view and pay this bill using internet banking.
    Enter Biller Code: 18127
    Reference: This is found on your rate notice in the BPAY section of the payment methods.

    In person

    • At any Australia Post office. Note that payment is limited to a maximum of $10,000.
    • At Council House
    • Ground Floor, 27 St Georges Terrace, Perth.
      Payments can be made by cash, cheque, EFTPOS or by credit card. 
      Cashier hours: Monday to Friday, 8am to 5pm (excluding public holidays)

    By direct debit from your financial institution

    Online Direct Debit Form

    (Please read the Direct Debit Request Service Agreement).
    An initial set up fee of $35 applies for the direct debit option.

    Ratepayers experiencing difficulties in paying their rates accounts by the due date should contact the Rates Department on (08) 9461 3296 as soon as possible to discuss alternative payment arrangements. There is an administration fee of $35 to be placed onto this type of arrangement. Rates, ESL and service charges will continue to accrue 5.5% pa penalty interest regardless of any arrangements entered into. Please note, all payment arrangement requests must be in writing and can be emailed to rates@cityofperth.wa.gov.au

     

  • Objects of differential rates
     
    Differential rates adopted 4 August 2020 for the 2020/2021 financial year.
    Land use Cents per dollar
    Land useCommercial  Cents per dollar6.47853
    Land useHotel Cents per dollar6.41214
    Land useRetail  Cents per dollar6.47926 
    Land useOffice Cents per dollar5.45000
    Land useResidential Cents per dollar6.45000
    Land useVacant Land Cents per dollar7.39961
    Land useMinimum Payment – Hotel, Retail & Residential Cents per dollar$750
    Land useMinimum Payment – Commercial, Office & Vacant Cents per dollar$800

    For more information, view objects and reasons.

  • Emergency Services Levy

    The State Government introduced an Emergency Services Levy (ESL) in 2003/04 to fund the services provided by the Department of Fire and Emergencies Services of Western Australia (DFES). Local Councils across the state are required to include the levy on their rates accounts and collect it on behalf of DFES. Enquiries regarding ESL may be directed to DFES by:

    • Phoning 1300 136 099.
    • Visiting the DFES website.

    2020/21 rate for ESL is 1.4839 cents per dollar of valuation – in DFES’s Category 1 Area. The minimum charge for ESL is $84. The maximum charge for residential, multi residential and vacant properties is $441. The maximum charge for commercial, industrial and miscellaneous is $251,000. The fees and charges have remained the same as for 2019/20.

     
  • Waste management service
    The City has a separate waste management charge, to encourage waste minimisation. The charges are recorded separately so that ratepayers can easily identify them. In keeping with the user pays principle, those ratepayers who wish to make greater demands on this service will also contribute more to maintain it.

    See the residential and commercial waste pages for a listing of waste fees.

    The waste management charges are annual charges for a weekly collection service.
  • Goods and Services Tax (GST)
    GST does not apply to Local Government Rates or ESL. It is applicable to rubbish hire service charges on the rates notices.
  • City of Perth Annual Budget

    The City's Annual Budget document is provided for your reference: City of Perth Annual Budget 2019-20

    This brochure shows a snapshot of where rates will be spent in the 2019-20 financial year.

  • Rates and ownership details
     
    The City provides the following rates and ownership details:
    Item Cost
    ItemStreet order roll - paper copy (*This cannot be purchased for commercial purposes) Cost$220
    ItemProperty orders and requisitions Cost$95
    ItemRate Enquiries Cost $45

    *Note: Amendments to the Local Government (Administration) Regulations 1996 now restrict the availability of electoral and rate record details to the public. A person wanting a copy of information of the rate record (street order roll) must now complete a statutory declaration confirming that the information will not be used for commercial purposes.

    “Commercial purpose” is defined as: to seek to obtain by formal application a public record for the purpose of the sale or resale or the producing of a document containing all or part of the copy, printout or photograph for sale, and/or obtaining of names and addresses from the public record for the purpose of solicitation, and/or monetary gain from the direct or indirect use of the public record.

    Changes to property valuations explained

    View Interim Rates Explained for more information.

  • Objections and appeals related to gross rental values

    Landgate’s valuation services has conducted a general revaluation of the gross rental values (GRV’s) of properties within the City of Perth. This is in accordance with the Valuation of Land Act 1978 and is conducted every three years. The new GRV’s are effective 1 July 2020 and apply to the Rates and Emergency Services Levy. The volatility in Perth’s rental market over the past few years has caused significant movement in some GRV assessments. Please note that the GRV’s have been determined on the valuation date of 1 August 2018. The previous valuation date was 1 August 2015.

    Valuations - Your valuation (GRV or UV) is only one factor used to calculate your rates notice. The Valuation of Land Act 1978 (as amended) Part IV sets out how valuation objections may be lodged. A property owner may lodge an objection against the valuation of a property within 60 days of the date of issue of a rates notice. For information on how your values are calculated and how to lodge an objection, please visit Landgate’s website landgate.wa.gov.au/valuations, or alternatively call Landgate Customer Service on +61 (0)8 9273 7373. 

    Rates Record - Section 6.76 of the Local Government Act 1995 provides the grounds, time and the way individual objections and appeals to the Rates Record may be lodged. An objection to the Rate Book must be made in writing to the council within 42 days of the date of issue of a rates notice. 

    Section 6.81 of the Local Government Act 1995 refers that rates assessments are required to be paid by the due date, irrespective of whether an objection or appeal has been lodged. In the event of a successful objection or appeal, the rates will be adjusted, and you will be advised accordingly. Credit balances may be refunded on request

  • Electronic rate notices

    Register for eRates - it's easy!

    Note: The registration for eRates is NOT a notification to the City of a change of postal address. If you wish to change your postal address, please click here.

    We encourage our ratepayers to receive their rates notices via email – it’s much more efficient and convenient, plus we don’t use paper which is better for the environment. Please use the link below to register for eRates and you’ll receive your rate notices and instalment reminder notices via email.  To register, you must have your Rates Assessment number.  This can be found on your rate notice.  

    Register for eRates

    Need to unsubscribe from eRates?

    If your situation has changed and you wish to unsubscribe, simply click below.

    Unsubscribe from eRates 

    Already registered but need to update your email address for eRates?

    If you have already registered but need to update your email address for eRates, simply click below.

    Update email address

  • Concessions, rebates and exemptions

    Pensioners and seniors

    Eligible pensioners or seniors may qualify for a concession from Council rates and the Emergency Services Levy and in some circumstances, to rubbish service charges. For the 2020/21 financial year, the pensioner rates capped amount is remaining at $750. Seniors will have their rebates capped at a maximum amount of $100.

    To register for a concession, please visit the Water Corporation’s rates concession page. This application will register you with the Water Corporation and the City of Perth via the one form. Once it is approved by the Water Corporation it will be forwarded to the City of Perth to process on the rates account.  

    The City does not administer the laws in regard to pensioner concessions. If you wish to lodge a complaint regarding the capping amounts for concessions, please contact your local MP.

    Heritage Rate Concession 

    The City of Perth offers a concession on rates for heritage listed properties within the City. To find out if you are eligible and to apply for a Heritage Rate Concession refer to Policy 9.2 Heritage Rate Concession in the City of Perth Policy Manual. 

    To apply for the concession please complete the online form below, or alternatively download the PDF application form and Maintenance Schedule and Agreement and hand deliver or post it to the City of Perth.

    Online Heritage Rate Concession Form

    Rate Concession - Maintenance Agreement and Schedule

    Heritage Application Form

    Existing applicants

    If you are an existing applicant and wish to submit supporting documents please complete the relevant online form below.

    Online Supporting Document Upload Form

    Rates Exemptions

    Under the provisions of S6.26 of the Local Government Act 1995, some organisations may be eligible to apply for a rates exemption.

    What you need
    Complete the Rates Exemption Application Form and supply supporting documentation for assessment.

    Eligibility requirements
     
    Organisations that may be eligible to apply for a non-rateable status:
    A few examples of organisations that may be eligible are shown below:

    • Charitable organisations
    • Religious bodies
    • Religious schools
    • Government agencies
    • Crown land
    • Other written law
    • Local Government Minister approval

    The application form for a rates exemption can be downloaded by clicking on the link on the bottom of this section. The completed form can be sent to the City of Perth along with all supporting documentation for it to be assessed. A decision will be prepared and you will be advised of the outcome in due course.

    Rates exemptions will remain in place unless certain circumstances of the exemption change or when the review period is due which is usually between 1-3 years. A review will be undertaken to determine if the exemption is to continue.

    If you want to find out more information about whether or not you may be entitled to apply for a rates exemption or have any questions about the application form, please contact the Rates Department on (08) 9461 3295. 


    Download the rates exemption application form here. 

    Enquiries

    If you have further questions regarding your eligibility for a concession or to obtain further information, please contact the Rates Department on (08) 9461 3296 or rates@cityofperth.wa.gov.au