SafeCity

Our SafeCity video tells the collective story of Rangers on foot and vehicle patrol as well as staff from Customer Service, Surveillance, Parking Services, City of Perth Parking, Parks, Waste and Cleansing, Street Presentation and Maintenance and the Citiplace Community Centre.

 

Safety is about helping people in need, finding lost children and giving people directions.

Chris - Ranger

Taking up to 32,512 steps is all in a day’s work for City of Perth Ranger Chris.

His beat covers an extensive area on foot – from the cultural precinct through to the central business district.

“It is important for me that each and every day we make a difference to another person’s day,” Chris said.

“I love coming to work every day. The types of people that visit those areas is diverse. These are persons from all walks of life, from all cultural backgrounds.

“It’s is a canvas that you couldn’t paint. It changes every day and I welcome it.

“You need to be considerate, compassionate, have empathy and get down to their level. There needs to be a connection between yourself and them to resolve an issue so there’s a better outcome for both parties.”

Chris works towards making the City a safer place by being visible, courteous and observant.

“It’s not a number of steps we’re out to achieve. It’s about the numbers of people and the jobs that we do in between those steps,” Chris said.

“It feels good. We know we’re doing something good every day.”

Around the clock, Council staff on City streets are keeping a watchful eye over people’s comfort and safety while they work.

 

Safety is about keeping our streets, pathways and buildings clean.

Craig  - Street Cleaning and Sanitation

For the City of Perth’s Team Leader Night Shift Street Cleaning and Sanitation Craig, finding interesting things in one of the estimated 29,000 bins he services each week is par for the course.

“We had one wallet found in a rubbish bin in Nedlands and that was handed in to the police station and the owners got all their cards back, which they really appreciated,” Craig said.

“On a Friday night or Saturday morning cleaning James Street, when you start there is litter everywhere. Once you finish cleaning it, seeing that result is very satisfying.”

On any given night Craig works within any part of the City of Perth boundary where there are around 137km of roads and footpaths that need to be kept clean.

“We are there throughout the night and we are able to keep an eye out for any members of the public who are in need of any help,” Craig said.

“We can also see if there is any activity of concern that we can then pass on to the relevant authorities.”

Around the clock, Council staff on City streets are keeping a watchful eye over people’s comfort and safety while they work.

 

 

Safety is about keeping our parks neat and attractive places for people to gather.

Blake - Parks Operations

Striking a balance between the height of decades old plants and the need for open vistas in City of Perth keeps work interesting for Parks staffer, Blake.

“We look to maintain our gardens at a height of 600 millimetres so that residents and community members have the ability to see those vistas and feel safe in our parks,” Blake said.

“It’s obviously a balance with our heritage gardens where we have a lot of significant and mature vegetation.

“We look to create those passive vistas that are safe for our community to use and enjoy our city parks and gardens.”

With 14,558 trees in the City across 140 hectares of green space, the Parks team takes a lot of pride in delivering annual flower displays.

“For Anzac Day we did quite a nice one spelling out Anzac,” Blake said.

“It just adds that splash of colour to the City - especially through the winter period.

“For me I love the diversity of our green spaces, the heritage, the history, the smiles on children’s faces when they see something for the first time, the lunch time crowds, just everything that our green spaces provide to the community without them probably even realising it.

“It’s just a pleasure to work in the Capital City and create spaces for Western Australia.”

Around the clock, council staff on City streets are keeping a watchful eye over people’s comfort and safety while they work.

 

Safety is about providing a safe and comfortable place to rest, store your belongings or have a shower.

Vinod - Citiplace Rest Centre

Open 8,736 hours per year, the Citiplace Rest Centre is where staffer Vinod helps provide a safe place for people to wait for the train, store belongings or have a shower.

“We have 40 lockers and tourists, backpackers, mums and people coming in for shopping use the locker facilities,” Vinod said.

“The City provides us with different kinds of safety training like verbal judo.

“Verbal judo is knowing how to resolve a problem when you interact with a person, which make us capable of diffusing a difficult situation.”

Open Sunday to Thursday from 7am to 11pm and on Fridays and Saturdays for 24 hours, the Citiplace Rest Centre is a not-for-profit initiative by the City of Perth.

With nearly 400 visitors every day, Vinod loves to meet new people.

“In my job I meet different kinds of people from different nationalities - so I love to talk to them,” he said.

“My thought is people may forget what you said but they never forget what you made them feel.

“I love my job.”

Around the clock, council staff on City streets are keeping a watchful eye over people’s comfort and safety while they work.

 

Safety is about encouraging people to be responsible pet owners.

Gary - Ranger

As he patrols areas across 26.93km2 in his vehicle, the number one priority for City of Perth Ranger Gary is community safety.

“We deal with any hazards that have happened like fires, car crashes and we do traffic management,” Gary said.

“On a daily basis we try and negate hazards that potentially could hurt people.

“There are a lot of people in the City, so we have to look after their safety as priority number one.

“We do tend to see hazards that people wouldn’t necessarily see themselves.”

With a large team that predominantly operates in the CBD, Rangers in vehicles also cover Nedlands, Crawley and East Perth.

“Every day is different, no two days are the same,” Gary said.

“You come across different issues, different problems and great scenarios like seeing dolphins in the river.

“And the kangaroos on Heirisson Island - they’re gorgeous. They all have their own different personalities. My favourite is one called Peggy - she’ll actually hold on to your hand when you’re feeding her.”

Gary believes the way he talks to people is one of the most important aspects of his job.

“You get to meet great people in this job every day and help people as well,” he said.

“It’s food for the soul.”

Around the clock, council staff on City streets are keeping a watchful eye over people’s comfort and safety while they work.

 

Safety is about ensuring people use street parking appropriately so everyone has a chance to run their errands.

Kate - Parking Information Officer

As she keeps an eye over 500 car bays, City of Perth Parking Information Officer Kate knows that being fair and respectful with people gets a positive reaction.

“One of my favourite stories is when I was approached by a guy who I infringed,” Kate said.

“He said to me, ‘It’s OK - I understand you are doing your job. Without you, the City would be chaos.’ And this has happened to me more than once.”

In her role, Kate deals with lots of people including general members of the public, WA Police, Main Roads and Rangers.

She helps people to find parking spots and addresses, gives general directions and provides news about events happening in the City.

“What I like about my role is helping people, giving them directions and answering their questions,” she said.

“I make the City a safer place because I wear my uniform and that reassures people of my presence.”

Around the clock, council staff on City streets are keeping a watchful eye over people’s comfort and safety while they work.