Rates & Payments
How To Pay Your Council Rates
| Instalment schedule | Issue date | Due date for payment |
|---|---|---|
| Instalment scheduleNotice issued | Friday, 28 July 2023 | Due date for paymentWednesday, 6 September 2023 |
| Instalment schedule2nd instalment | Issue dateWednesday, 18 October 2023 | Wednesday, 15 November 2023 |
| Instalment schedule3rd instalment | Issue dateWednesday, 13 December 2023 | Due date for paymentWednesday, 17 January 2024 |
| Instalment schedule4th instalment | Issue dateWednesday, 21 February 2024 | Due date for paymentWednesday, 20 March 2024 |
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Rate payment methods
Pay over the phone with a credit card by calling 1300 366 563.
Pay online by credit card
Please note that payment by credit card is limited to a maximum of $10,000 per assessment per year.BPAY via internet or phone banking.
Enter Biller Code: 18127
Reference: This is found on your rate notice in the BPAY section of the payment methods.
In person- At any Australia Post office. Note that payment is limited to a maximum of $10,000.
- At Council House Ground Floor, 27 St Georges Terrace, Perth.
Payments can be made by cash, cheque, EFTPOS or by credit card.
Cashier hours: Monday to Friday, 8am to 5pm (excluding public holidays)
By direct debit from your financial institution
Online Direct Debit Form
(Please read the Direct Debit Request Service Agreement).
An initial set up fee of $35 applies for the direct debit option.
Ratepayers experiencing difficulties in paying their rates accounts by the due date should contact the Rates Department on (08) 9461 3296 as soon as possible to discuss alternative payment arrangements. There is an administration fee of $45 to be placed onto this type of arrangement. Rates, ESL and service charges will continue to accrue 5.5% penalty interest on all Rates and Service charges and 11% on the Emergency Service Levy, regardless of any arrangements entered into. Please note, all payment arrangement requests must be in writing and can be emailed to rates@cityofperth.wa.gov.au -
How to pay your ratesAll rates are due 35 days after the date of issue. The City offers a number of options for the payment of rates, including two instalment plans. Please note that for direct debit payments, an administration fee of $35 applies.
Option 1: One payment
Up front payment of the total amount - there are no additional costs for this option. Full payment 35 days after the date of issue.
Option 2: Two instalments
This option incurs a $35 administration fee and a 5.5% instalment interest charge. All arrears, half the rates, waste management charge, ESL, administration fee and instalment interest are payable within 35 days of the rate notice being issued. The balance will be payable approximately two months later, as indicated on the notice.
Option 3: Four instalments
The City also offers a four instalment plan. This option incurs a $35 administration fee and a 5.5% per annum instalment interest charge.
All arrears, one quarter of the rates, waste management charges, ESL, administration fee and instalment interest charge is payable within 35 days of the rate notice being issued. The balance will be payable in three equal instalments approximately two months apart, as indicated on the notice).
Late payment interest of 5.5% per annum is charged on all Rates and Service charges and 11% per annum on the Emergency Service Levy, on all payments outstanding after their due date. This includes instalment payments that become overdue after each due date.
Delays can sometimes be experienced when paying your rates bill near the due date due to the large volumes of payments being received. If you experience any issues with your payment, please call the rates section on (08) 9461 3296 for assistance. -
Objects of differential rates
Differential rates adopted 17 July 2023 for the 2023/2024 financial year. Land use Cents per dollar Land useCommercial Cents per dollar6.6250 Land useHotel Cents per dollar6.9000 Land useRetail Cents per dollar6.6350 Land useOffice Cents per dollar5.5500 Land useResidential Cents per dollar5.9000 Land useVacant Land Cents per dollar11.0000 Land useMinimum Payment – Hotel Cents per dollar$775 Land useMinimum Payment – Retail & Residential Cents per dollar$765 Land useMinimum Payment – Commercial & Office Cents per dollar$800 Land useMinimum Payment – Vacant Cents per dollar$1,000 For more information, view objects and reasons.
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Emergency Services Levy
The State Government introduced an Emergency Services Levy (ESL) in 2003/04 to fund the services provided by the Department of Fire and Emergencies Services of Western Australia (DFES). Local Councils across the state are required to include the levy on their rates accounts and collect it on behalf of DFES. Enquiries regarding ESL may be directed to DFES by:
- Phoning 1300 136 099.
- Visiting the DFES website.
2023/24 rate for ESL is 1.3953 cents per dollar of valuation – in DFES’s Category 1 Area. The minimum charge for ESL is $98. The maximum charge for residential, multi residential and vacant properties is $491. The maximum charge for commercial, industrial and miscellaneous is $280,000.
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Waste management serviceThe City has a separate waste management charge, to encourage waste minimisation. The charges are recorded separately so that ratepayers can easily identify them. In keeping with the user pays principle, those ratepayers who wish to make greater demands on this service will also contribute more to maintain it.
See the residential and commercial waste pages for a listing of waste fees.
The waste management charges are annual charges for a weekly collection service. -
Goods and Services Tax (GST)
GST does not apply to Local Government Rates or ESL. It is applicable to rubbish hire service charges on the rates notices.
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City of Perth Annual Budget
The City's Annual Budget document is provided for your reference: City of Perth Annual Budget 2023-2024
This brochure shows a snapshot of where rates will be spent in the 2023-2024
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Rates and ownership details
The City provides the following rates and ownership details: Item Cost ItemStreet order roll - paper copy (*This cannot be purchased for commercial purposes) Cost$220 ItemProperty orders and requisitions Cost$95 ItemRate Enquiries Cost $45 *Note: Amendments to the Local Government (Administration) Regulations 1996 now restrict the availability of electoral and rate record details to the public. A person wanting a copy of information of the rate record (street order roll) must now complete a statutory declaration confirming that the information will not be used for commercial purposes.
“Commercial purpose” is defined as: to seek to obtain by formal application a public record for the purpose of the sale or resale or the producing of a document containing all or part of the copy, printout or photograph for sale, and/or obtaining of names and addresses from the public record for the purpose of solicitation, and/or monetary gain from the direct or indirect use of the public record.
Changes to property valuations explained
View Interim Rates Explained for more information.
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Electronic rate notices
Register for eRates - it's easy!
Note: The registration for eRates is NOT a notification to the City of a change of postal address. If you wish to change your postal address, please click here.
We encourage our ratepayers to receive their rates notices via email – it’s much more efficient and convenient, plus we don’t use paper which is better for the environment. Please use the link below to register for eRates and you’ll receive your rate notices and instalment reminder notices via email. To register, you must have your Rates Assessment number. This can be found on your rate notice.
Register for eRates
Need to unsubscribe from eRates?
If your situation has changed and you wish to unsubscribe, simply click below.
Unsubscribe from eRatesAlready registered but need to update your email address for eRates?
If you have already registered but need to update your email address for eRates, simply click below.
Managing Agents
Agents must notify the rates department directly rates@cityofperth.wa.gov.au of all management authorities and eRates requests.
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Concessions, rebates and exemptions
Pensioners and seniors
Eligible pensioners or seniors may qualify for a concession from Council rates and the Emergency Services Levy and in some circumstances, to rubbish service charges. For the 2022/23 financial year, the pensioner rates capped amount is remaining at $750. Seniors will have their rebates capped at a maximum amount of $100.
To register for a concession, please visit the Water Corporation’s rates concession page. This application will register you with the Water Corporation and the City of Perth via the one form. Once it is approved by the Water Corporation it will be forwarded to the City of Perth to process on the rates account.
The City does not administer the laws in regard to pensioner concessions. If you wish to lodge a complaint regarding the capping amounts for concessions, please contact your local MP.
Rates Exemptions
Under the provisions of S6.26 of the Local Government Act 1995, some organisations may be eligible to apply for a rates exemption.
What you need
Complete the Rates Exemption Application Form and supply supporting documentation for assessment.Eligibility requirements
Organisations that may be eligible to apply for a non-rateable status:
A few examples of organisations that may be eligible are shown below:
- Charitable organisations
- Religious bodies
- Religious schools
- Government agencies
- Crown land
- Other written law
- Local Government Minister approval
The application form for a rates exemption can be downloaded by clicking on the link on the bottom of this section. The completed form can be sent to the City of Perth along with all supporting documentation for it to be assessed. A decision will be prepared and you will be advised of the outcome in due course.
Rates exemptions will remain in place unless certain circumstances of the exemption change or when the review period is due which is usually between 1-3 years. A review will be undertaken to determine if the exemption is to continue.
If you want to find out more information about whether or not you may be entitled to apply for a rates exemption or have any questions about the application form, please contact the Rates Department on (08) 9461 3295.
Download the rates exemption application form below:
Rates exemption applicationEnquiries
If you have further questions regarding your eligibility for a concession or to obtain further information, please contact the Rates Department on (08) 9461 3296 or rates@cityofperth.wa.gov.au
Need more help?
For any enquiries regarding rates, please contact the Rates Department on(08) 9461 3296 or
rates@cityofperth.wa.gov.au
Fax: (08) 9461 3069
