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Contact us

Our Customer Service team is the first port of call for enquiries, comments and issues within the City of Perth. The friendly team can connect you to the relevant department and staff members to answer your questions.

You can reach us by email, phone or in person at Council House. Please note the Customer Service Centre operates from 8am to 5pm each weekday, and Saturday 9am - 2pm (Contact Centre only), excluding public holidays. 

After hours calls will be taken by City of Perth Rangers or Security who can address urgent matters.

For all enquiries or information regarding parking infringements please visit our parking infringements page.

Contact Customer Service

City of Perth ABN: 83 780 118 628. 

Quick contact list

Contact  Phone number 
Contact City of Perth Library  Phone number (08) 9461 3500 
Contact Security, surveillance and after hours issues Phone number (08) 9461 6611
Contact Emergency security contact
Phone number (08) 9461 6666 
Contact Development approvals  Phone number (08) 9461 3366 
Contact Recycling and rubbish (Waste management)  Phone number 1800 013 827 
Contact Rates enquiries  Phone number (08) 9461 3296 
Contact Parking infringements  Phone number 1300 366 461
Contact Graffiti hotline  Phone number 1800 109 010 
Contact Perth Town Hall  Phone number (08) 9461 3555 
Contact Media enquiries  Phone number (08) 9461 3425 

Customer service line

Please direct all enquiries related to events, promotions, approvals, bookings, general questions and feedback to:

(08) 9461 3333