Pay rates

City of Perth provides a number of options for the payment of rates.

If you would like to make payment now, you can use the online payment method. Mastercard, Visa and Amex cards are accepted.

Key Details

Service TypeInvoice payment
What you needHave your rates number ready and complete the online rates payment form.
DurationAll rates are due 35 days after the date of issue.
  • How do I update my details?

    How to update your postal address

    Please update your postal address by using our online form.

    Alternatively, you can update your address by phoning the Rates Department on (08) 9461 3296 if you are able to quote your assessment number.

    How to update your email or phone contact details

    If your email or phone contact  (not postal address) has changed, please update your details using our online form.

  • What concessions, rebates and exemptions am I eligible for?

    Pensioners and seniors

    Eligible pensioners or seniors may qualify for a concession from Council rates and the Emergency Services Levy and in some circumstances, to rubbish service charges. For the 2018/19 financial year, the pensioner rates capped amount is remaining at $750. Seniors will have their rebates capped at a maximum amount of $100.

    The City does not administer the laws in regards to pensioner concessions. If you wish to lodge a complaint regarding the capping amounts for concessions, please contact your local MP.

    Heritage Rate Concession 

    The City of Perth offers a concession on rates for heritage listed properties within the City. To find out if you are eligible and to apply for a Heritage Rate Concession refer to Policy 9.2 Heritage Rate Concession in the City of Perth Policy Manual. 

    To apply for the concession please complete the online form below, or alternatively download the PDF application form and Maintenance Schedule and Agreement and hand deliver or post it to the City of Perth.

    Online Heritage Rate Concession Form

    Rate Concession - Maintenance Agreement and Schedule

    Updated Heritage Application form 2017

    Existing applicants

    If you are an existing applicant and wish to submit supporting documents please complete the relevant online form below.

    Online Supporting Document Upload Form

    Enquiries

    For all enquiries and further information please contact the Heritage team on 08 9461 3333 or email info.city@cityofperth.wa.gov.au

     

  • What are my rate payment options?

    Option 1

    Upfront payment of the total amount (there are no additional costs for this option). Full payment 35 days after the date of issue.

    Option 2

    Two instalments (this option incurs a $48 administration fee and a 5.5 per cent per annum instalment interest charge).

    All arrears, half the rates, administration fee and instalment interest charge, and the full waste management charge are payable within 35 days of the rate notice being issued. The balance will be payable approximately two months later, as indicated on the notice. 

    Option 3

    Four instalments (this option incurs a $48 administration fee and a 5.5 per cent per annum instalment interest charge).

    All arrears, one quarter of the rates, administration fee and instalment interest charge, and the full waste management charge is payable within 35 days of the rate notice being issued. The balance will be payable in three equal instalments approximately two months apart, as indicated on the notice.

    Late payment interest of 11 per cent per annum is charged on all payments outstanding after their due date. This includes instalment payments that become overdue after each due date.

    Rate payment, methods and options

    • Over the phone with credit card * by calling 1300 366 563.

    • Online by credit card.

    • Bpay via internet or phone banking.
      Bpay View using internet banking.
      Enter Biller Code: 18127
      Reference: This is found on your rate notice in the BPay section of the payment methods.

    • In person at any Australia Post office. Payment is limited to a maximum of $10,000.

    • In person at Council House, Ground Floor, 27 St Georges Terrace, Perth.
      Payments can be made by cash, cheque, EFTPOS or by credit card. *
      Cashier hours — Monday to Friday, 8am to 5pm (Excluding public holidays)

    • By mail to City of Perth, GPO Box C120 Perth WA 6839.

    • Cheque or money order payments are to be made payable to City of Perth and crossed 'Not Negotiable'.

    • By direct debit from your financial institution.
      (Please read the Direct Debit Request Service Agreement).
      An initial set up fee of $48 applies for the direct debit option.

    • Ratepayers experiencing difficulties in paying their rates accounts by the due date should contact the Rates Department on (08) 9461 3374 as soon as possible to discuss alternative payment arrangements. There is an administration fee of $48 to be placed onto this type of arrangement. Rates, ESL and service charges will continue to accrue 11 per cent pa penalty interest regardless of any arrangements entered into. Please note, all payment arrangement requests must be in writing and can be emailed to rates@cityofperth.wa.gov.au

    Rates Instalment due dates

    Instalment schedule Issue date Due date for payment
    Notice issued Monday, 16 July 2018 Tuesday, 21 August 2018
    2nd instalment Tuesday, 11 September 2018 Tuesday, 16 October 2018
    3rd instalment Wednesday, 14 November 2018 Tuesday, 18 December 2018
    4th instalment Monday, 14 January 2019 Monday, 18 February 2019

     

Need more help?

If you have further questions on your rates, please contact the Rates Department on (08) 9461 3374.