Community safety and surveillance

Perth is a very safe and livable city, but like any city, Perth can be affected by antisocial and criminal activity. In an effort to address these concerns, the City of Perth has developed an extensive CCTV system as part of an overall crime prevention strategy. Our surveillance system is one of several initiatives designed to assist in preventing crimes against the person in Perth city. 

The City of Perth CCTV surveillance system aims to: 

  • Reduce crime levels by deterring potential offenders. 
  • Ensure higher levels of community safety. 
  • Shorten response times to emergency situations. 
  • Assist in the detection and prosecution of offenders. 
  • Help secure a safer environment for the people who live or work in, and visit the city. 
  • Monitor city assets and local government property.

The Citywatch Surveillance Centre works closely with WA Police to help ensure a fast and effective response to emergency situations and to assist in the detection and prosecution of offenders. Citywatch operates 24 hours a day, 7 days a week, 365 days a year. It monitors over 600 cameras across the city centre, Northbridge, East Perth and key public space.

For emergencies call 000.

For police attendance call 131 444.

If you require assistance for safety issues or antisocial behaviour contact Citywatch Surveillance Centre on (08) 9461 6611. General queries should be directed to the City of Perth between 8 am and 5pm Monday to Friday on (08) 9461 3333.

The use of the surveillance system is subject to a Code of Practice that contains the basic standards for CCTV surveillance operations. It contains the operational information, principles and standards with which the City of Perth will operate the CCTV cameras in public spaces, within the City of Perth boundary.

 

  • Request for CCTV footage

    The City of Perth CCTV surveillance system was first installed in July 1991 to create a safer environment for businesses and members of the public. There are currently over 600 cameras in the system which is monitored 24 hours a day, seven days a week, footage is only held on the hard drive for 30 days. The CCTV system operates under strict guidelines of the Code of Practice, containing a confidentially clause which is adhered to by all Surveillance Officers operating the system. 

    Terms and conditions

    To request a search for CCTV footage please review and accept the terms and conditions below.
     
    Footage is only held on the hard drive for 30 days.

    Once the form is completed and payment received, the request will be forwarded to an operator to action. The request will be actioned within 7 working days after the form is submitted. 

    A fee of $175.00 will apply for the search of footage. If footage is located it will be downloaded to disc and you will be advised by email of the date/time and location for collection of the footage. If no footage is located there will be no reimbursement of the search fee. 

    By requesting a copy of the surveillance records from the City of Perth, it is acknowledged you accept full responsibility for this working copy while it is in your possession. You agree that you or any other persons are not at liberty to make, release or distribute copies of the footage, unless authorised or required by law. This surveillance record is not to be released to the media under any circumstances unless authorised by the CEO of the City of Perth. All footage has a reference number which is recorded against the applicant. Legal action may be taken if footage is released without authorisation.

    Disclaimer

    Footage will only be released to: 

    • Lawyers/solicitors for the purpose of legal defense of their client. 
    • Members of the public defending themselves in court. You will be required to supply the following documentation:

    1. All paperwork relating to the charge.

    2. A signed Statuary Declaration stating you will be defending yourself in court. 

    3. Proof of ID with current photo. 

    • Other interested parties as authorised by the Manager Community Amenity and Safety

    Surveillance staff will not provide feedback prior to the completion of the request form and payment has been received. The fee of $175 will be charged regardless of the outcome of any search.

    CCTV camera locations

    To locate CCTV camera locations in the city, please view the CCTV camera location map

    Search Request form

    Please agree to the above terms to access the CCTV Search Request form.

    I accept the terms and conditions

    “The applicant acknowledges that a camera being in a particular area is not a guarantee of the desired footage being obtained. The applicant acknowledges that despite a camera being in a desired area, it may be facing alternative directions or, may have been monitoring another incident occurring in that vicinity”. 

  • Creating Safe Spaces

    The City of Perth uses Crime Prevention Through Environmental Design, or CPTED (pronounced ‘sep-ted’), methods to optimise safety in public spaces. CPTED is a multi-disciplinary approach proven to help enhance public safety and minimise opportunities for criminal and antisocial behaviour. While CPTED is ideally incorporated into the design stage of development, its methods can be applied to existing developments and areas at any stage of the building cycle. It applies to both indoor and outdoor spaces, as well as events. When implemented correctly, CPTEDis an effective way to empower individuals and businesses and, ultimately, enhance and optimise safety in public spaces.

    Creating Safer Spaces: Design guidelines to reduce crime and antisocial behaviour was developed to give not only designers but residents, businesses and event planners the tools to create a safe built environment for all. It provides background information, illustrated examples, checklists and further resources.

  • Community safety

    The SafeCity Strategy 2016-2020 outlines the focus areas for strategy development and actions that will contribute to achieving the 2029+ Vision that Perth is recognised as one of the safest cities in the world. 

    The five focus areas for the SafeCity Strategy are: 

    1. Safe environments 
    2. Surveillance and monitoring 
    3. Homelessness 
    4. Drugs and alcohol
    5. Emergency management. 

    The City has many initiatives to address community safety and minimise crime, graffiti and antisocial behaviour as well as improving perceptions of safety. We work closely with local police to prevent crime and respond to issues when they occur. To stay in touch with your local police try the WAPOL Facebook site.

    WA Police and Neighbourhood Watch both have a wide range of resources to assist the community in preventing crime, including printed materials on personal safety and property security.   

    If you have information relating to suspected criminal activity you can report this anonymously on line or by phone. For more information phone Crime Stoppers on 1800 333 000 or go to Crime Stoppers WA.

    Graffiti vandalism is a crime, unsightly and makes people feel unsafe. Report graffiti by calling 1800 442 255 or online at Goodbye Graffiti. The website is dedicated to graffiti vandalism management within Western Australia. It is an online information service to assist the community with graffiti management and reduction strategies. 

  • Personal safety
    Everyone has a right to feel and be safe. Safety is everyone’s responsibility and there are many things that you can do to increase your own safety, whether you are at home or out in the community. 

    If you do require help for yourself or another person in an emergency, knowing who to call and providing details of your location is important to save time and receive help quickly. Carrying a mobile phone and installing the Emergency+ app can help you do this. 

    WA Police also have many resources to help you to stay safe.   
  • Public transport

    Perth has a very safe public transport system to transport you into and out of the city. For more information on a safe journey on buses, trains and ferries please visit the Transperth website.

    The safety and security of passengers and staff is a key priority for Transperth. Visit the Transperth website to view a video on how they are keeping you safe, and for tips on how you can take an active role in your own safety.

    If you don’t feel safe walking at night take free public transport the central city, West Perth, Northbridge and East Perth. This includes the CAT buses or any Transperth bus or train in the Free Transit Zone. Find out more and view the Transperth Transit Zones map.

  • City After Dark

    Do you want to know how to look after your safety when you are travelling or in the city at night? A series of short videos can help you reduce safety risks when you are out and about.

    The City After Dark videos focus on transport, pubs, ATMs and where to walk. They target young people, however they have tips that are helpful for everyone. The videos are the result of a project between the WA Police and City of Perth and are supported by the Department of Local Government and Communities.

    Constable Care has partnered with WA Police to provide City After Dark safety educational walking tours for Year 9 and 10 students through the Perth CBD and entertainment precincts. More information on this program can be found on the Constable Care website.