Customer Service Request

You may have a general question or wish to provide comments or feedback about a City of Perth service or facility, or you may wish to inform us that your contact details have changed.

Key Details

What you needSubmit an online Customer Service request.
Eligibility requirements

Compliments and Comments

General feedback on any of the services or activities provided by the City of Perth.

Service Complaint

If you are not satisfied with the way the City of Perth has reasonably undertaken to provide a service or attempted to resolve an issue, you are entitled to make a formal complaint.

Report a Fault or Issue

Report an incident or issue that may affect the safety of individuals.