Make a Noise Complaint

The City of Perth's Environmental Health Officers manage neighbourhood noise in the city, investigate and monitor noise complaints, and take steps as appropriate to prevent and reduce offensive noise.

If you are experiencing a noise disturbance, first speak to the person or business causing the noise as soon as the problem arises, expressing your case honestly and respectfully. In many instances, they are unaware they are causing a problem and will quickly remedy the situation.

Key Details

What you need

When reporting a noise disturbance, you need the following information:

  • What happened? Be prepared to describe the noise in as much detail as you can.
  • Where did it happen? It is always helpful to know where the noise is occurring. If you don't know the exact address, the cross streets and other landmarks are very important.
  • When did it happen? Timely reporting is critical. Please contact us as soon as possible when you observe violations.
Eligibility requirements

City of Perth will investigate the following noise complaints:

  • Dog Barking
  • Street Maintenance
  • Mechanical Plant and Construction Noise
  • Fixed Domestic Machinery (eg. air conditioner)
  • Domestic Activity (eg. power tools)
  • Waste Collection
  • Pubs and Clubs

For urgent noise matters, you can contact the Police.

  • How can I make a noise complaint?

    Noise complaints can be lodged with the City of Perth via the 'Make a Noise Complaint' form or via the details below, Monday to Friday 8.30am to 5pm (closed public holidays).

    In person

    Customer Service Centre
    Ground Floor, Council House
    27 St Georges Terrace, Perth WA 6000

    In writing

    Chief Executive Office, City of Perth
    GPO Box C120, Perth WA 6839

    Email

    info@cityofperth.wa.gov.au

    Phone

    Compliance Service
    Office hours: (08) 9461 3218
    After hours: (08) 9461 3333

    The City of Perth does not investigate anonymous complaints. We ask for your name and phone number so that we can follow-up with you and let you know how the incident was resolved. This information is kept confidential and your complaint will remain anonymous to the offender.

  • Where do I lodge a noise complaint that isnt listed above?

    Police

    • Intruder alarms
    • Party noise
    • Antisocial behaviour
    • Vehicle noise (eg. noisy trucks, motorbikes)

    New Metro Rail: 1800 110 075

    • Railway passenger train

    Department of Planning and Infrastructure: (08) 9216 8999

    • Boat Noise

    Worksafe