Homelessness is a complex social issue, evident throughout Western Australia including Perth.  

West Australians who are at risk of, or are experiencing homelessness, are some of the most vulnerable in the community and require support from a range of flexible and responsive services to end their homelessness journey. 

People experiencing homelessness have the same entitlement as any member of the public to be in public places, but at the same time must respect the right of local communities to live in a safe and peaceful environment, and participate in public activities or events. 

Homelessness transcends all levels of government and society, requiring us all to work collaboratively to support those experiencing homelessness. 

  • Homeless services in the inner city

    The City of Perth has developed a comprehensive understanding of available support services within the City of Perth through mapping service provider locations and services. Identified service providers have been included in a resource called Homeless Services in the Inner City brochure. The brochure can assist people experiencing homelessness, or those at risk of experiencing homelessness, to ensure they are treated respectfully and appropriately and are able to request and receive the services they require.

    The Homeless Services in the Inner City brochure details information and locations for the following services within the inner city:

    • Emergency contact numbers
    • Support contact numbers
    • Crisis assistance
    • Medical and health assistance
    • Outreach and referral pathways
    • Counselling
    • Accommodation assistance
    • Indigenous services
    • Free food assistance and low cost meals
    • Advocacy
    • Drug and alcohol assistance
    • Case management
    • Donations
    • Laundry/shower facilities
    • Employment
    • Legal aid
    • Documentation/identification support
    • Phone charging locations
    • Recreation.

    Through support from the Department for Communities, the Homeless Services in the Inner City brochure can be ordered by completing the Homeless Services in the Inner City order form and returning to cmsinbox@cityofperth.wa.gov.au  

    If you would like to add your organisations services and contact details to the brochure, please contact Community Services at cmsinbox@cityofperth.wa.gov.au


  • Homeless Sector Review

    Homelessness is a significant social issue within Perth and the wider community. The City of Perth conducted a review of the homeless sector operating within the city, and inner city suburbs, to better understand the occurrence of and factors contributing to homelessness, specific services supporting homeless people and the systemic issues within the sector.

    The information and data used in the Homeless Sector Review was collected through research, key stakeholder engagement, internal business consultation and analysis of relevant literature. Through this process it was identified that the City of Perth has a considerable scope of work to undertake to establish a strong position within the homeless sector. This review is a significant start to creating a higher level of understanding of homelessness and provides direction to developing effective partnerships and collaborations with relevant stakeholders. Through these partnerships the City can identify opportunities to inform and develop long term strategies for ending homelessness.

    Local governments are not experts in the delivery of specialist homeless services and this sector has a wealth of knowledge and expertise among existing service providers operating in the space. The City of Perth however has an opportunity to influence the sector through facilitating collaboration across the community, connecting different tiers of the sector for greater outcomes, advocating for systemic change, educating the community about the holistic picture of homelessness and supporting affordable housing within the City of Perth.

    The City of Perth Council have endorsed the Homeless Sector Review including the 12 recommendations and committed resourcing required to progress them. Work is currently being undertaken on the following projects:

    • Establishing a mobile free food distribution and outreach service framework.
    • Committing support to research into crisis and transitional accommodation.
    • Undertaking a review of the Perth Homeless Connect event.
    • Developing partnerships with local government authorities toward addressing homelessness.
    • Developing strong connections with homeless sector service providers.
    • Community education initiatives about homelessness.

    The City acknowledges that the Homeless Sector Review provides a start to understanding homelessness and support services available within the City of Perth any additional evidence based information and data that could be included would be gladly received. Questions relating to the Homeless Sector Review should be directed to Community Services on 08 9461 3333.

  • Homeless Connect Perth

    The Homeless Connect Perth project provides a one-stop-shop of essential and ongoing services to homeless people or those at risk of homelessness.This initiative, delivered by Volunteering WA in partnership with the City of Perth, connects government, community and business sectors and volunteers to provide valuable support services to those of us experiencing homelessness. 

    The aims of the project are to:

    • Provide immediate services and support to meet the wide range of needs of the guests.
    • Empower guests and provide awareness of longer term opportunities and pathways to meet individual needs.
    • Increase community and business understanding and support through involvement in Homeless Connect Perth.
    • Enable better connection of services to meet the holistic needs of the guests, on the day and beyond.
    • Create a day of celebration, home, fun and social connection. 

    Homeless Connect Perth is based on a model of service provision to homeless and marginalised people that was developed in San Francisco in 2004. Homeless Connect events are now held in over 220 cities across the United States, Canada and Australia.  Brisbane City Council piloted Homeless Connect in November 2006 for the first time in Australia. Since 2008 the City of Perth has presented nine Homeless Connect events in partnership with Volunteering WA. In 2016, more than 1,500 homeless and marginalised people attended the event.

    For other information please contact Community Services on 08 9461 3333 or info@cityofperth.wa.gov.au